Welcome to Total Life Care Pharmacy
Our core values include an elevated level of customer service, comprehensive patient management, and persistent facilitation of insurance authorizations to improve patient outcomes.
|Sal Scaccia, Pharm.D.
EVP-Sales & Marketing
Our Hematology/Oncology practice could not exist if TLC were not our primary pharmaceutical supplier.
The care, concern, and knowledge exibited by all of your staff is unsurpassed. Patient care is our primary goal, and your organization has helped us maintain that focus. A special thanks to all who make this possible – Susan, our ever positive rep; Chris, Jonathan, and JC, our “go-to” pharmacists: Ashley, our billing expert; and all the Social Services, Receptionists, and Packaging individuals who deserve recognition as professionals. Our sincere thanks to all for your outstanding commitment to patient needs. – Maxine Slyman, R.N.
Your care and commitment surpasses anything I have experienced.
I am a TLC patient as well as a nurse. Your care and commitment surpasses anything I have experienced. Not just a voice on the phone but, someone who cares and is there to help. My dermatologist was absolutely correct that I would be “More than Pleased,” and I am. Thank you so much for not only great care but consistent care. – Tsianina Neel, BSN, RN
I want to say that TLC has made my job so much easier.
At first when Damon Graham told us about TLC I was very skeptical since I had spent the last 20 years on the phone with insurance companies trying to get prior authorizations and now TLC does it all for me. I am now free to spend more time with my patients and not live on the phone during lunch or stay late after work. I cannot say enough about the pharmacist and the awesome customer service I receive when I call. All other mail service pharmacies give me the run around. If TLC cannot service the patient they still do the prior authorizations and forward the RX to the other pharmacy. THANK YOU SO MUCH. – Maria, CMA(AAMA) Plano, TX
What an incredible service for our patients as well as our staff.
When Sal first approached me regarding his specialty pharmacy, I thought it sounded too good to be true; however, he has proved his worth time and time again. Additionally, our staff now has extra time to handle patient calls and no longer has to perform frustrating prior auths! Turnaround time on rxs is extremely prompt, refill tracking is awesome, and if they cannot service the patient due to insurance restrictions, they will forward the Rx on AND DO THE PA. I cannot say enough about TLC pharmacy and the great customer service. I refuse to use any other specialty pharmacy. - Carol Guidry, RN
I just Looove you all @ TLC pharmacy!!
I have had the greatest experience with you guys in taking great care of our patients here @ Texas Dermatology. Your level of service has surpassed any other pharmacy that I have ever dealt with. Your expedient assistance is always appreciated by us and our patients and your courtesy is always commented on by our patients. Keep up the good work! Thanks for always going above and beyond for us! - Xochitl Flores C.M.A.
Have you experienced excellent customer service with TLC Rx?
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